About the Report
Overview of Findings
Companies Up Close
By Company Name
Participating Companies
Category B
Third party Complaints
The FLA Process
Issue 2004 - Freedom of Association
Issue 2004 - Freedom of Association
Printable Version
Glossary of Terms
Contact Us
Fairlabor.org

Outdoor Cap Company's Compliance Program in FLA Applicable Facilities

Outdoor Cap Company's Social Compliance Program is responsible for enforcing the Outdoor Cap Company Workplace Code of Conduct, which meets the standards set by the FLA Workplace Code of Conduct. In 2003, a new company division was created to implement the Social Compliance Program in its overseas manufacturing facilities. The Vice President of Operations and the Compliance Coordinator, based in Bentonville, Arkansas, coordinate the program and conduct compliance monitoring and audits for the company. The Vice President of Operations conducts all overseas monitoring visits and oversees the direction of the Social Compliance Program. He reports directly to the Company's President and CEO. The program focuses on compliance with the Outdoor Cap Company Workplace Code of Conduct through ongoing training with factory management and workers.



Outdoor Cap Company's Approach to Compliance in 2003

Information provided in this section is based on reports submitted to the FLA by each Category B Licensee in January 2004. The points below briefly summarize Outdoor Cap Company's efforts to uphold its FLA Obligations in accordance with the FLA Charter. Click here to access FLA Company Obligations.
  • Outdoor Cap Company maintains a database which tracks the audits performed and the remediation processes for each factory.
  • "Welcome Kits" are sent to each factory, including copies of the Outdoor Cap Company Workplace Code of Conduct, which has been translated into Korean, Singhalese, Bengali, as well as Simplified and Traditional Chinese to ensure comprehension.
  • Outdoor Cap Company requires factory management to verify in writing that all Outdoor Cap Workplace Code of Conduct posters are displayed in a variety of prominent places throughout the factory.
  • Factory management is required to hold meetings with workers to discuss the Outdoor Cap Workplace Code of Conduct and its implementation in the factories.
  • Each factory is required to fill out and return an Annual Supplier Certification form to corporate headquarters. This is a self-certification form that is based on the Outdoor Cap Workplace Code of Conduct.
  • In its factory locations in Sri Lanka, Outdoor Cap Company recommended that factory management install suggestion boxes. That was done and the factories have written procedures in place for how the suggestions are retrieved, reviewed and addressed by the factory management.
  • Outdoor Cap Company collaborates with NGOs in Hong Kong and Bangladesh to monitor factories and promote management training programs.
Click here to see a summary of monitoring conducted in facilities producing university-licensed goods for Outdoor Cap.