Safeguards

Safeguards are a set of tools that enable the Fair Labor Association (FLA) to address instances of significant and persistent patterns of noncompliance with the FLA Workplace Code of Conduct and Monitoring Benchmarks. These tools promote FLA’s proactive and effective engagement with stakeholders on issues that are important to them and often relate to systemic and entrenched concerns in specific regions. The Safeguards include but are not limited to the enhanced Third Party Complaint Procedure, company-commissioned independent investigations with FLA verification, and FLA-commissioned special independent investigations.

The FLA Third Party Complaint Procedure is the cornerstone of Safeguards. Any person, group or organization can report to the FLA instances of persistent or serious noncompliance with the FLA Workplace Code of Conduct in a production facility used by an FLA-affiliated company, supplier, or university licensee. The goal of the complaint process is to correct any noncompliances identified in the investigation.

The complaint process is not intended to replace or undermine any existing internal grievance channels in the factory or through the affiliated company, or legal remedies available at the country level. Rather, the complaint process is meant to be a tool of last resort when other channels have failed to protect workers’ rights.

FLA's work through its Third Party Complaint Process has helped to bring about positive improvements in the lives of workers. Lodging a complaint with the FLA can make a difference.

Some outcomes resulting from the complaints process include:

• Trade union recognition
• Rehiring of unfairly fired workers with back pay
• Improved labor management relations in the factory
• Training and education programs for management and workers

For more information about how the FLA manages Third Party Complaints, please review our complaint process.

Yung Wah Industrial Co. Ltd. Plant #2 in Cambodia

Publication date: 
Friday, December 15, 2006
Report type: 
Third Party Complaint
On December 15, 2006, FLA published a report on the Third Party Complaint (3PC) filed by the Coalition of Cambodia Apparel Workers' Democratic Union alleging freedom of association violations, specifically alleging problems obtaining union recognition and harassment and abuse of union leaders at Yung Wah Industrial Co. Ltd. Plant #2 in Cambodia.

Paxar Factory in Turkey

Publication date: 
Friday, June 23, 2006
Report type: 
Third Party Complaint
On June 23, 2006, FLA published a report on the Third Party Complaint (3PC) filed by the Turkish Textile Workers Trade Union (TEKSIF) alleging freedom of association and collective bargaining issues, specifically alleging management's refusal to enter into collective bargaining negotiations and intimidating workers, including unjustly dismissing workers for union activity, at the Paxar factory in Turkey.

MSP Factory in Thailand

Publication date: 
Thursday, September 1, 2005
Report type: 
Third Party Complaint
In September 2005, FLA published a report on the Third Party Complaint (3PC) filed by the Garment Industry Labor Union with support from CLIST, a local NGO, alleging the dismissal of workers for organizing at the MSP factory in Thailand.

Jaqalanka Factory in Sri Lanka

Publication date: 
Wednesday, September 1, 2004
Report type: 
Third Party Complaint
In September 2004, FLA published a report on two Third Party Complaints (3PC) filed by the Free Trade Zone Workers Union (FTZWU) and Nike, respectively, regarding the highly-publicized dispute between workers and management about worker affiliation with the union.

Choi Shin Factory in Guatemala

Publication date: 
Wednesday, September 1, 2004
Report type: 
Third Party Complaint
In September 2004, FLA published a report on the Third Party Complaint (3PC) filed by union members at two apparel factories owned and managed by the same Korean company alleging violations of freedom of association and collective bargaining.

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