Supply Chain Innovation

How A Functioning Grievance Procedure May Positively Impact A Factory's Performance

Publication date: 
Sábado, Marzo 1, 2008

Between October and early December 2007, FLA service providers (SP) in Thailand and China conducted a total of 11 SCOPE surveys on Grievance Procedure in the 11 factories that joined the first round of FLA 3.0.

Report type: