From the Nestlé website: Nestlé’s mission is to enhance consumers’ lives by offering tastier and healthier food and beverage choices for all stages of life and at any time of the day. True to our values and principles we also Create Shared Value through sustainable growth and a commitment to environmental sustainability and compliance along every step of the value chain. Nestlé’s promise is Good Food, Good Life.

As a requirement of a company's affiliation with the Fair Labor Association (FLA), the FLA annually conducts independent assessments of a sample of each affiliated company’s supply chain. For Nestlé, which joined the FLA in 2012, this means monitoring the portion of its cocoa supply chain served by the Nestlé Cocoa Plan (NCP), which represents around 20 percent of its total cocoa supply chain.

In late 2013, the Fair Labor Association conducted several Independent External Assessments of working conditions at farms involved in Nestlé’s cocoa supply chain in the Ivory Coast. In conjunction with this broader assessment, Nestlé requested a more specific assessment of women’s roles in Ivorian cocoa-producing communities.

In August 2011, the Fair Labor Association (FLA) conducted an assessment of labor and human rights conditions in Nestlé’s hazelnut supply chain in Turkey, responding to a request from Nestlé for an external investigation. Based on the results of this assessment, Nestlé developed and submitted an action plan to the FLA in February 2012.

On November 26, 2012, FLA, Nestlé and FLA’s Global Forum for Sustainable Supply Chains jointly organized a stakeholder consultation at Nestlé’s R&D Center in Yopougon, Abidjan. The consultation was an important part of the Action Plan on the Responsible Sourcing of Cocoa from Côte d’Ivoire, developed by Nestlé in response to the FLA Assessment on Nestlé’s cocoa supply chain in Côte d’Ivoire.

In November 2011, FLA commissioned a team of 20 local and international experts to conduct an assessment of Nestlé’s cocoa supply chain in the Ivory Coast. The assessment team included representatives from the Centre de Recherche et d’Action pour la Paix, Abidjan; Afrique Secours et Assistance; Human Resources Without Borders; the Sustainable Livelihoods Foundation, and the FLA.