Safeguards

Safeguards are a set of tools that enable the Fair Labor Association (FLA) to address instances of significant and persistent patterns of noncompliance with the FLA Workplace Code of Conduct and Monitoring Benchmarks. These tools promote FLA’s proactive and effective engagement with stakeholders on issues that are important to them and often relate to systemic and entrenched concerns in specific regions. The Safeguards include but are not limited to the enhanced Third Party Complaint Procedure, company-commissioned independent investigations with FLA verification, and FLA-commissioned special independent investigations.

The FLA Third Party Complaint Procedure is the cornerstone of Safeguards. Any person, group or organization can report to the FLA instances of persistent or serious noncompliance with the FLA Workplace Code of Conduct in a production facility used by an FLA-affiliated company, supplier, or university licensee. The goal of the complaint process is to correct any noncompliances identified in the investigation.

The complaint process is not intended to replace or undermine any existing internal grievance channels in the factory or through the affiliated company, or legal remedies available at the country level. Rather, the complaint process is meant to be a tool of last resort when other channels have failed to protect workers’ rights.

FLA's work through its Third Party Complaint Process has helped to bring about positive improvements in the lives of workers. Lodging a complaint with the FLA can make a difference.

Some outcomes resulting from the complaints process include:

• Trade union recognition
• Rehiring of unfairly fired workers with back pay
• Improved labor management relations in the factory
• Training and education programs for management and workers

For more information about how the FLA manages Third Party Complaints, please review our complaint process.

Ergonomics Third Party Complaint Regarding Gildan Activewear Facilities in Honduras

Publication date: 
Wednesday, July 3, 2013
Report type: 
Third Party Complaint
On February 8, 2011, the Collective of Honduran Women (Colectiva de Mujeres Hondureñas, CODEMUH) filed a Third Party Complaint with the Fair Labor Association (FLA) with respect to ergonomics at facilities in Honduras owned and operated by Gildan Activewear.

Ergonomics Third Party Complaint Regarding Hanesbrands Facilities in Honduras

Publication date: 
Wednesday, July 3, 2013
Report type: 
Third Party Complaint
On November 30, 2010, the Collective of Honduran Women (Colectiva de Mujeres Hondureñas, CODEMUH) filed a Third Party Complaint with the Fair Labor Association (FLA) with respect to ergonomics at facilities in Honduras owned and operated by Hanesbrands.

Texops factory in El Salvador

Publication date: 
Thursday, June 20, 2013
Report type: 
Third Party Complaint
On May 10, 2013, FLA commissioned Comisión para la Verificación de Códigos de Conducta (COVERCO) to investigate allegations by the union Sindicato de Trabajadoras, Trabajadores, Sastres, Costureras y Similares (SITRASACOSI) that workers' freedom of association had been violated at the Textiles Opico, S.A de C.V. (TEXOPS) factory in El Salvador.

Tecnotex factory in Nicaragua

Publication date: 
Wednesday, June 19, 2013
Report type: 
Investigation
On March 20, 2013, FLA commissioned Comisión para la Verificación de Códigos de Conducta (COVERCO) to investigate incidents of violence against workers and allegations that their freedom of association rights had been violated at the Tecnotex factory in Nicaragua.

E Garment factory in Cambodia

Publication date: 
Wednesday, May 8, 2013
Report type: 
Investigation
In mid-March 2013, the Fair Labor Association (FLA) engaged Veasna Nuon, an independent expert on Cambodian industrial relations, to investigate allegations of freedom of association violations at the E Garment factory in Cambodia by the Worker Rights Consortium. E Garment is owned and operated by FLA Participating Supplier Yee Tung Group; Category B Licensee VF Corporation sources from the factory.

Century Miracle factory in Jordan

Publication date: 
Wednesday, May 8, 2013
Report type: 
Investigation
Yee Tung Garment Company Ltd. (Yee Tung Group), headquartered in Hong Kong, is an FLA Participating Supplier. Among the factories owned by Yee Tung Group is Century Miracle Ltd. (Century Miracle), located in the Al Hassan Industrial Estate, Ramtha, Jordan. The factory produces knits and t-shirts for several international buyers. In early 2013, the international press began to report on clashes at the factory involving migrant Burmese workers and concerns about their safety.

Foxconn Verification Status Report

Publication date: 
Tuesday, August 21, 2012
Report type: 
Investigation
In February 2012, FLA assessed working conditions and the treatment of workers at three Chinese factories manufacturing Apple products, which are owned and operated by Foxconn. FLA returned to the facilities from June 25 to July 6 2012 to verify the implementation status of remedial action items through June 30.

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