Project

WISE Worker Voice Mobile Application

Issues Employment Relationship

In-person engagement remains the most powerful way to connect with workers.

Leveraging technology can complement and strengthen these interactions by scaling outreach, expanding grievance and feedback systems, and gathering worker input across global supply chains.

To engage meaningfully with workers at scale, FLA developed the WISE (Worker Insights, Smart Engagement) mobile application, designed to disseminate worker-related information, help workers communicate with their employer, and obtain information from workers. 

The WISE app was first introduced in the apparel sector in Türkiye in 2022 and is now being used in the agriculture sector in Guatemala and India. It is flexible for use across various sectors, tiers, and countries, facilitating collaboration with multiple stakeholders.Â