Supply Chain Innovation


The Fair Labor Association is headquartered in Washington, DC, and operates an office in Europe. Our team is diverse, experienced, and cares deeply about protecting workers’ rights.


Sharon Waxman, President & CEO (bio)
Eric Biel, Senior Advisor (bio)
Renee Bowers, Senior Director, Social Compliance (bio)
Heeral Coleman, Senior Director, Affiliation and Capacity Building (bio)
Bill Furmanski, Senior Director, Communications (bio)
Shelly Han, Chief of Staff & Director, Engagement (bio)
Richa Mittal, Senior Director, Supply Chain Innovation & Partnerships (bio)


Jean Appia, Regional Manager, Africa
Zumrut Aydin, Senior Supply Chain Innovation Associate
Leonie Blokhuis, Supply Chain Innovation Manager
Burcu Kugu Bolak, Program Director, Supply Chain Innovation and Partnerships
Alpay Celikel, Senior Safeguards Manager
Emily Dodson, Social Compliance Associate
Aaron Francis, Communications and Human Resources Associate
Subhadra Gupta, Regional Manager, South Asia
Cara Hagan, Affiliation Support Manager
Karen Joseph, Finance Director / Controller
Celine Koffi, Program Associate, Africa
Phuong Do Thi Lan, Regional Manager, Southeast Asia
Jamie McMillan, Global Human Resources and Administration Manager
Courtney Moran, Senior Social Compliance Associate
Anne Obi, Senior Administration Specialist
Brianne Richardson, Office and Events Manager
Tiffany Rogers, Senior Social Compliance Manager
Earl Shank, Universities Program Manager
Michiko Shima, Technical Director, Supply Chain Innovation and Partnerships
Gheeeun Song, Supply Chain Innovation Associate, Americas
Jeff Sybertz, Social Compliance Manager
Sif Thorgeirsson, Senior Business Affiliates Manager, Americas
Patsorn (Tat) Udomritthiruj, Social Compliance Manager
Gulden Ulker, Social Compliance Manager, EMEA
Jessica Vasquez, Regional Manager, Latin America
Andika Wahab, Supply Chain Innovation Manager, Southeast Asia
Hayley Warren, Senior Business Affiliates Manager, EMEA and Asia
Cassi Wright, Senior Training and Capacity Building Manager
Lin Xu, Social Compliance Associate
Brenda Yuan, Data Analyst




Sharon Waxman, President & CEO

Sharon joined the FLA in 2015 after serving as Vice President for Public Policy at the International Rescue Committee (IRC), where she developed rights based policy and strategies and led a global team based in Africa, the Middle East, Brussels, Geneva, London, New York, and Washington.  As Deputy to the Undersecretary of State for Civilian Security, Democracy and Human Rights, she advanced U.S. policy on international labor, human trafficking, refugee rights and other human security issues.  She provided oversight of five Bureaus and two Ambassadorial offices, including the Bureau of Democracy, Human Rights and Labor, and the Office to Combat Trafficking in Persons.  For more than a decade, she served as Senior National Security Advisor to U.S. Senator Edward Kennedy (D-MA).  Earlier in her career, she served as Associate Staff to the Senate Appropriations Committee and developed funding strategies for international trade, development and foreign assistance programs. Sharon is a member of the Council on Foreign Relations.  She previously served on the Board of the US Global Leadership Coalition, and currently serves on the Sustainability Advisory Board for Nespresso and the Advisory Board for Cornell University’s New Conversations Project.  She received her B.A. from the University of California, Berkeley and her Masters of International Public Policy at the Johns Hopkins University's School of Advanced International Studies. Back to top.

Eric Biel, Senior Advisor

Eric Biel joined the FLA in January 2018 after serving as associate deputy undersecretary in the U.S. Department of Labor’s Bureau of International Labor Affairs from 2012 to 2017. During 2017 he worked on projects with business and civil society groups, spoke frequently on trade, labor, and business and human rights issues, and served on the Council on Foreign Relations Task Force on the Future of the U.S. Workforce. From 2000 to 2011, Eric held a variety of positions outside of government, including managing director for Corporate Responsibility at Burson-Marsteller; deputy Washington director and senior counsel at Human Rights First; and senior vice president and general counsel at the Fontheim International firm. Prior government service included deputy undersecretary for Trade Policy and leadership of the Office of Policy and Strategic Planning at the U.S. Department of Commerce; executive director of the bipartisan Commission on Protecting and Reducing Government Secrecy; and trade counsel at the Senate Finance Committee. Since 2008, Biel has taught a course at the Georgetown University Law Center on “Human Rights at the Intersection of Trade and Corporate Responsibility.” He has a bachelor's degree from Johns Hopkins and a joint legal and master's degree from Yale Law School and the Woodrow Wilson School at Princeton. Back to top.

Renee Bowers, Senior Director, Social Compliance

Renee oversees factory-level monitoring and business level accreditation and leads FLA’s fair compensation program. Previously she served as the executive director of the Fair Trade Federation, an association of businesses dedicated to supporting artisan and farmer communities through fair trade practices. In that role she worked with stakeholders to develop and uphold criteria involving fair wages, sustainable purchasing practices, and ethical production. She also spent seven years as a fair trade buyer, where she worked directly with producers in India and Sri Lanka to build their business capacity and ensure sustainable practices on the ground. Renee holds a graduate certificate in Socially Responsible and Sustainable Apparel Business from the University of Delaware and was a senior research fellow with the American Institute of Indian Studies. Back to top.

Heeral Coleman, Senior Director, Affiliation and Capacity Building

Heeral has a range of responsibilities in service of the FLA mission to improving working conditions worldwide. Currently, she oversees Affiliation and Capacity Building and is responsible for onboarding new brand and supplier affiliates, providing capacity-building guidance to affiliated companies and universities, and communicating the progress and thought leadership of the organization and its stakeholders in the social responsibility and compliance arenas. Heeral brings to her work an enduring passion for collaborative effort to address and resolve the challenges affecting workers and working conditions in global supply chains. Heeral holds master’s degrees in International Policy and Public Communication from the George Washington University and American University respectively. Back to top


Bill Furmanski, Senior Director, Communications

Bill joined the FLA in September 2018 after more than a decade at Truth Initiative, where he led corporate communications, editorial strategy, and strategic partnerships. Bill’s 18 years in public health included coordinating communications for a tobacco cessation policy project at the American Cancer Society and a lead role in the launch of several national anti-tobacco marketing campaigns, including the award-winning truth prevention campaign. Bill began his nonprofit career at an association of consumer credit counseling agencies, where he managed public relations and marketing. Bill, a native of New Jersey, is a graduate of Seton Hall University. Back to top.


Shelly Han, Chief of Staff & Director of Engagement

Shelly Heald Han joined the FLA in May 2016. Previously, Shelly worked with NGOs around the world as a senior policy advisor to members of Congress at the Commission on Security and Cooperation in Europe from 2006 to 2016. While there, Ms. Han wrote legislation, organized hearings and launched human rights advocacy campaigns focused on combatting corruption, supporting human rights defenders and journalists, and advancing online freedom. From 2000 to 2006, she worked in the executive branch in policy positions on trade, national security and immigration at the Department of Commerce and the Department of Homeland Security. Prior to joining the government, she worked in the private sector helping companies do business—and do the right thing—in international markets. Shelly has master's degree in International Commerce and Policy from George Mason University and a double-major undergraduate degree in Political Science and East Asian Studies from the University of Arizona. She is fluent in Mandarin Chinese.  Back to top.

Richa Mittal, Senior Director, Supply Chain Innovation & Partnerships

Richa is responsible for managing FLA’s strategic (special) projects globally. She joined the FLA in 2003 as part of the Code Implementation and Monitoring Program. She relocated to India in 2004 as a regional manager for South Asia and managed FLA activities for garment and footwear supply chains in India, Pakistan, Bangladesh and Sri Lanka for four years. While in India, she developed the agricultural monitoring program (ENABLE) for FLA. Her expertise are in developing tracing, monitoring and remediation programs for atypical supply chains that involve complex upstream linkages on farms, home-based work, artisan clusters, mines, and ecosphere retreats (safaris, marine parks, ecological parks). Richa holds a master's degree in International Health Epidemiology from University of Michigan, Ann Arbor, and a master's degree in Human Ecology and Nutrition from the University of Delhi. Before joining FLA, she lived in Bangladesh where she conducted research in the garment sector. She became well-versed with labor and social conditions in South Asia and later managed a health program for garment workers in Bangladesh that was jointly run by the University of Michigan, Ann Arbor, and the nonprofit Michigan International Development. She is now based in Geneva. Back to top.