English

Third Party Complaint Tracking Chart

The Fair Labor Association tracks all third-party complaints received. Complaints must meet our criteria to be accepted. The most recent complaints are listed below

*Please note that per the FLA Charter, names of companies and factories are not reportable unless the complaint reaches Step 2 of the process.

This tracking chart was last updated on November 14, 2017.

DATE NATURE OF COMPLAINT FACTORY* FACTORY LOCATION COMPLAINANT FLA AFFILIATED COMPANY* STATUS ADDITIONAL INFORMATION
11/05/17 Freedom of association Akin Corap Turkey Union Hugo Boss Step 2 Assessment by company in progress
8/30/17 Freedom of association Sawbwa VT Myanmar NGO VT Garment Step 2 Assessment by companies in progress
8/21/17 Freedom of association 2017/8 Turkey Union N/A Not accepted Out of scope--litigation in process.
07/31/17 Compensation 2017/7 USA Worker N/A Not accepted Out of scope--not an FLA-affiliated company. 
07/25/17 Compensation; other standards Triangle Apparels, Unit VI India Union adidas, Puma Step 2 Assessment by companies in progress
06/27/17 Compensation 2017/6 USA Worker N/A Not accepted Out of scope--not an FLA-affiliated company. 
05/31/17 Hours of work 2017/5 USA Worker N/A Not accepted Out of scope--not an FLA-affiliated company. 
04/20/17 Freedom of association 2017/4 Dominican Republic Union N/A Not accepted Out of scope--not an FLA-affiliated company. 
04/12/17 Dismissal 2017/3 USA Worker N/A Not accepted Out of scope--not an FLA-affiliated company. 
02/15/17 Employment relationship; compensation TexOps El Salvador Union TexOps Closed Final report published at:
http://www.fairlabor.org/report/textiles-opico-el-salvador
02/13/17 Hours of work 2017/2 China Worker N/A Not accepted Out of scope--not an FLA-affiliated company. 
01/04/17 Compensation 2017/1 USA Worker N/A Not accepted Out of scope--not an FLA-affiliated company. 
12/19/16 Unlawful dismissal 2016/5 USA Worker N/A Not accepted Out of scope--not an FLA-affiliated company. 
12/15/16 Freedom of association; other standards Style Avenue El Salvador Union Outerstuff; College Kids Closed Final report published at:
http://www.fairlabor.org/report/style-avenue-el-salvador-0
12/14/16 Freedom of association; other standards LD El Salvador Union PVH Step 2 Assessment by company in progress
12/14/16 Freedom of association; other standards Westtex Apparel El Salvador Union Fruit of the Loom Closed Final report published at:
http://www.fairlabor.org/report/westtex-el-salvador
8/2/16 Freedom of association; other standards C.S.A. Guatemala S.A. Guatemala Union Nike, Delta Apparel Step 2 Assessment by company in progress
6/3/16 Harrassment or abuse 2016/4 Bangladesh Individual N/A Not accepted Out of scope--not an FLA-affiliated company. 
6/2/16 Various workplace standards Hansae Vietnam Vietnam University Nike, BCS Step 4 Final report published at:
http://www.fairlabor.org/report/hansae-vietnam-second-investigation
4/24/16 Customer service 2016/3 N/A Individual N/A Not accepted No violation of the FLA Workplace Code of Conduct
3/31/16 Failure to pay for orders 2016/2 El Salvador Individual N/A Not accepted No violation of the FLA Workplace Code of Conduct
3/12/16 Restructuring production 2016/1 Honduras Union N/A Not accepted No violation of the FLA Workplace Code of Conduct
3/9/16 Payment of compensation and benefits Han Embroidery/
Han Apparel
Bangladesh University Zephyr Graf-X Closed Final report published at:
http://www.fairlabor.org/report/han-embroidery-bangladesh
3/7/16 Freedom of association Troon Manufacturing Nicaragua Union adidas Closed Final report published at:
http://www.fairlabor.org/report/troon-manufacturing-nicaragua-1
2/21/16 Right to organize  Aydinli Deri  Turkey Union Fast Retailing, Hugo Boss Step 4 Final report published at:
http://www.fairlabor.org/report/aydinli-deri-turkey
1/21/16 Productivity bonus payments Hansae Vietnam Vietnam University Nike Closed Final report published at:
http://www.fairlabor.org/report/hansae-vietnam
12/9/15 Overtime compensation 2015/13 USA Worker N/A Not accepted Out of scope--not an FLA-affiliated company. 
11/16/15 Monitoring of contract factories NBG Too Guatemala Union PVH Closed Final report published at:
http://www.fairlabor.org/report/ngb-too-guatemala
11/5/15 Freedom of association Izmir Turkey Union Hugo Boss Terminated Final report published at:
http://www.fairlabor.org/report/hugo-boss-izmir-turkey
08/21/15 Freedom of association Troon Manufacturing Nicaragua Union adidas Closed Final report published at:
http://www.fairlabor.org/report/troon-manufacturing-nicaragua-0
08/18/15 Freedom of association Topy Top Peru Union Hugo Boss Closed Final report published at:
http://www.fairlabor.org/report/topy-top-sa-peru
07/16/15 Hourse of work, safety and health 2015/12 China Worker N/A Not accepted Out of scope--not an applicable brand
6/30/15 Hours of work, benefits Ethical Fashion Africa, Ltd. Kenya Worker Ethical Fashion Africa, Ltd. Closed Final report published at:
http://www.fairlabor.org/report/ethical-fashion-africa-ltd-kenya
6/24/15 Dismissal 2015/11 El Salvador Union N/A Not accepted No violation of FLA Workplace Code of Conduct
6/22/15 Harassment, pay systems, hours of work 2015/10 Turkey Trade Union N/A Not accepted No violation of FLA Workplace Code of Conduct
6/16/15 Freedom of association Karacabey Turkey Workers Nestlé Closed Final report published at:
http://www.fairlabor.org/report/karacabey-factory-turkey
6/16/15 Payment of bonus 2015/9 India Worker N/A Not accepted Out of scope--not an FLA-affiliated company. 
6/8/15 Freedom of association Apple Tree El Salvador Trade union Delta Apparel, Dallas Cowboys Merchandising, VF Corporation Closed Final report published at:
http://www.fairlabor.org/report/apple-tree-el-salvador-sa
5/28/15 Remediation Mongru Neckwear USA Trade union Vineyard Vines  Closed Final report published at:
http://www.fairlabor.org/report/mongru-neckwear-long-island-city-ny
5/20/15 Payment for suspension of work Style Avenue El Salvador Trade union OuterStuff, College Kids Closed Final report published at:
http://www.fairlabor.org/report/style-avenue-el-salvador
5/14/15 Harassment or abuse 2015/8 USA Customer N/A Not accepted Out of scope--not an FLA-affiliated company. 
4/28/15 Freedom of association, employment relationship Impression Apparel El Salvador Trade unions Tailgate Clothing Closed at Step 3 Final report published at:
http://www.fairlabor.org/report/impression-apparel-el-salvador
4/15/15 Freedom of association, harassment or abuse JoeAnne Dominicana Dominican Republic Trade union Franklin Sports, Fruit of the Loom Closed Final report published at:
http://www.fairlabor.org/report/joeanne-dominicana-dominican-republic
4/6/15 Job classification issues and pay 2015/7 USA Worker N/A Not accepted Out of scope--not an FLA-affiliated company. 
4/1/15 Freedom of association Petralex Honduras Trade union Box Seat Clothing, Dallas Cowboys Merchandising Ltd., Gear for Sports, OuterStuff, VF Corporation Closed Final report published at: 
http://www.fairlabor.org/report/freedom-association-violations-petralex-honduras
3/13/15 Freedom of association 2015/6 Guatemala Trade union N/A Not accepted Out of scope--factory does not supply any FLA-affiliated company. 
3/10/15 Irregularities in compensation COFACO Peru Worker Under Armour Closed Final report published at:
http://www.fairlabor.org/report/cofaco-peru
3/10/15 Workplace injury compensation 2015/5 USA Worker N/A Not accepted Out of scope--not an FLA-affiliated company. Referred complainant to local labor authorities.
3/3/15 Freedom of association 2015/4 Dominican Republic Trade union N/A Not accepted Out of scope--not an FLA-affiliated company. 
2/26/15 Freedom of association and collective bargaining 2015/3 Guatemala Trade union N/A Not accepted Out of scope--not an FLA-affiliated company. 
2/23/15 Nonpayment of minimum wage 2015/2 USA Worker N/A Not accepted Out of scope--not an FLA-affiliated company. Referred complainant to local labor authorities.
2/18/15 Dismissal 2015/1 USA Worker N/A Not accepted Out of scope--not an FLA-affiliated company. Referred complainant to local labor authorities.
2/2/15 Hours of work/compensation F&D El Salvador Trade union Hanesbrands Closed Final report published at:
http://www.fairlabor.org/report/fd-sa-de-cv-factory-el-salvador
12/4/14 Freedom of association/dismissal New Holland Nicaragua Nicaragua Worker Under Armour, adidas Closed Final report published at:
http://www.fairlabor.org/report/new-holland-apparel-nicaragua
11/27/14 Freedom of association/dismissal Pinehurst Troon Manufacturing Nicaragua Worker adidas Closed Final report published at:
http://www.fairlabor.org/report/troon-manufacturing-nicaragua
8/13/14 Safety and health Gokaldas India India NGO adidas Closed Final report published at:
http://www.fairlabor.org/report/gokaldas-india-bangalore
11/2/13 Employment relationship, health and safety and freedom of association Hialpesa Peru Trade Union New Balance Closed Final report published at: http://www.fairlabor.org/reports/hialpesa.
8/22/13 Health and safety, employment relationship, hours of work and compensation Undeground Printing USA Worker Underground Printing (Category C Licensee) Closed Final report published at: http://www.fairlabor.org/report/underground-printing-united-states
3/20/13 Freedom of association; dismissal of workers in a union JoeAnne Dominicana Dominican Republic Trade union Russell Brands/Fruit of the Loom; Franklin Sports; adidas via licensee Dick's Sporting Goods Closed Final report published at: http://www.fairlabor.org/reports/joeannedominicana

 

STEPS OF THE FLA'S THIRD PARTY COMPLAINT PROCESS*

STEP ONE:  Receiving the Complaint — The complaint must contain reliable, specific, and verifiable evidence or information that the alleged non-compliance has occurred in the applicable supply chain of an FLA-affiliated company.

STEP TWO:  Internal Assessment of the Complaint by the Participating Company or Licensee — The Participating Company or College or University Licensee will be permitted up to 45 days to investigate the alleged non-compliance internally, or may request that the process go directly to Step Three

STEP THREE:  Assessing of the Complaint by the FLA — The FLA will determine whether to proceed with further assessment and may engage a third-party expert to do so.

STEP FOUR:  Remediation — If the assessor finds a significant likelihood that the alleged non-compliance occurred, then the Participating Company or University Licensee will work with the FLA to develop an appropriate remediation plan.

*Find the full text of the FLA's Third Party Complaint process in the FLA Charter.  In cases where the FLA is unable to disclose a factory name, factories are numbered sequentially throughout the year.